Collaborative validation of decision-making supporting tools in Public Health users in Brazil

Red de Bibliotecas Virtuales de Ciencias Sociales en
América Latina y el Caribe

Por favor, use este identificador para citar o enlazar este ítem: https://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/131991

Título :	Collaborative validation of decision-making supporting tools in Public Health users in Brazil
Editorial :	Grupo de Investigación en Gobierno, Administración y Políticas Públicas (GIGAPP)
Descripción :	The creation of the Unified Health System (SUS) in Brazil in 1988 represented advances from standpoint of care guarantees, systemic organization and decentralization of the unified management; however, with fragile performance governance. The New Public Management has demanded from health managers efforts to monitor results, control and accountability. This study involved 220 managers and professionals (stakeholders) in capturing and validating relevant dimensions and performance indicators in the SUS context. Inferential analysis validated macrodimensions and indicators. In addition, 195 specialists and professionals (stakeholders) were involved, as well as 506 users for the cross-cultural translation and validation of the Servqual scale constructs for the SUS context.
URI :	http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/131991
Otros identificadores :	http://www.gigapp.org/ewp/index.php/GIGAPP-EWP/article/view/158
Aparece en las colecciones:	Grupo de Investigación en Gobierno, Administración Políticas Públicas - GIGAPP - Cosecha

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