Red de Bibliotecas Virtuales de Ciencias Sociales en
América Latina y el Caribe

logo CLACSO

Por favor, use este identificador para citar o enlazar este ítem: https://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/124221
Registro completo de metadatos
Campo DC Valor Lengua/Idioma
dc.creatorRojas-Berrio, Sandra Patricia-
dc.creatorRincón-Novoa, Jeisson Leonardo-
dc.creatorMontoya-Restrepo, Luz Alexandra-
dc.date2020-01-01-
dc.date.accessioned2022-03-25T17:28:50Z-
dc.date.available2022-03-25T17:28:50Z-
dc.identifierhttps://revistas.unal.edu.co/index.php/novum/article/view/84206-
dc.identifier.urihttp://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/124221-
dc.descriptionObjective: This research article seeks to analyze how academic progress in the field of tourism values the need to adopt technological advances in the framework of development for a sustainable future, taking this into account, this research studied the discourse of the actors involved in the triple helix against the Smart tourism and its implementation in Colombia. Methodology: The methodological strategy contemplated a hermeneutical and inductive perspective, from the Fundamental Theory that interpreted the speeches of the University, the Company and the State against the phenomenon of interest, the information was codified in the Atlas.ti Software. Finding: As a result, gaps and key factors were obtained that allow, from the perspective of the groups addressed, the success of Smart tourism strategies. Conclusion: The technological appropriation of the Colombian tourism sector suggests a gap especially in the ability to generate an intelligent offer in relation to the experience perceived by the consumer. Likewise, the discourse states that, within the need for integration of the triple helix, building an intelligent service for the value proposition is one of the most important challenges for the sector and therefore a lag that must be intervened jointly. at the governmental, academic and business level.en-US
dc.descriptionObjetivo: Con el presente artículo de investigación se busca analizar cómo el avance académico en el ámbito del turismo pone en valor la necesidad de adoptar avances tecnológicos en el marco del desarrollo para un futuro sostenible, teniendo ello en cuenta, esta investigación estudió el discurso de los actores que intervienen en la triple hélice frente al turismo inteligente y su implementación en Colombia. Metodología: La estrategia metodológica contempló una perspectiva hermenéutica e inductiva, desde la Teoría Fundamentada que interpretó los discursos de la Universidad, la Empresa y el Estado frente al fenómeno de interés, la información se codificó en el Software Atlas.ti. Hallazgo: Como resultado se obtuvieron brechas y factores clave que permitirían, desde la perspectiva de los grupos abordados, el éxito de estrategias de turismo inteligente. Conclusión: La apropiación tecnológica del sector turístico colombiano deja entrever una brecha especialmente en la capacidad de generar una oferta inteligente con relación a la experiencia percibida por el consumidor. Igualmente, el discurso manifiesta que, dentro de la necesidad de integración de la triple hélice, el construir un servicio inteligente para la propuesta de valor compone uno de los retos más importantes para el sector y por ende un rezago que de forma conjunta se debe intervenir a nivel gubernamental, académico y empresarial.es-ES
dc.formatapplication/pdf-
dc.formattext/html-
dc.languagespa-
dc.publisherUniversidad Nacional de Colombia - Sede Manizales - Facultad de Administraciónes-ES
dc.relationhttps://revistas.unal.edu.co/index.php/novum/article/view/84206/73645-
dc.relationhttps://revistas.unal.edu.co/index.php/novum/article/view/84206/73647-
dc.relation/*ref*/Almobaideen, W., Allan, M., y Saadeh, M. (2016). Smart archaeological tourism: Contention, convenience and accessibility in the context of cloud-centric IoT. Mediterranean Archaeology and Archaeometry, 16(1), 227–236. https://doi.org/10.5281/zenodo.35535-
dc.relation/*ref*/Alvarado-Uribe, J., Gómez-Oliva, A., Molina, G., Gonzalez-Mendoza, M., Parra-Meroño, M. C., y Jara, A. J. (2017). Towards the development of a smart tourism application based on smart POI and recommendation algorithms: Ceutí as a study case. Advances in Intelligent Systems and Computing. https://doi.org/10.1007/978-3-319-61542-4_92-
dc.relation/*ref*/Amorim, M., Mar, A., Monteiro, F., Sylaiou, S., Pereira, P., y Martins, J. (2018). Smart Tourism Routes Based on Real Time Data and Evolutionary Algorithms. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). https://doi.org/10.1007/978-3-030-01762-0_36-
dc.relation/*ref*/Azzari, M., Garau, C., Nesi, P., Paolucci, M., y Zamperlin, P. (2018). Smart city governance strategies to better move towards a smart urbanism. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). https://doi.org/10.1007/978-3-319-95168-3_43-
dc.relation/*ref*/Borseková, K., Vaňová, A., y Vitálišová, K. (2017). Smart Specialization for Smart Spatial Development: Innovative Strategies for Building Competitive Advantages in Tourism in Slovakia. Socio-Economic Planning Sciences, 58, 39–50. https://doi.org/10.1016/j.seps.2016.10.004-
dc.relation/*ref*/Bugliarello, G. (1996). Urban Knowledge Parks and Economic and Social Development Strategies. Journal of Urban Planning and Development, 122, 33–45.-
dc.relation/*ref*/Buonincontri, P., y Marasco, A. (2017). Enhancing cultural heritage experiences with smart technologies: An integrated experiential framework. European Journal of Tourism Research, 17, 83–101.-
dc.relation/*ref*/Castillo Hernández, L., Lavín Verástegui, J., y Pedraza Melo, N. A. (2014). La gestión de la triple hélice: fortaleciendo las relaciones entre la universidad, empresa, gobierno. Multiciencias, 14(4), 438–446.-
dc.relation/*ref*/Çeltek, E. (2015). Smart technologies: Augmented reality applications in tourism marketing. En Mobile Computing and Wireless Networks: Concepts, Methodologies, Tools, and Applications (Vol. 2–4, pp. 876–892). https://doi.org/10.4018/978-1-4666-8751-6.ch038-
dc.relation/*ref*/Chhabra, D. (2015). Strategic marketing in hospitality and tourism: Building a “SMART” online agenda. Strategic Marketing in Hospitality and Tourism: Building a “SMART” Online Agenda. da Costa Liberato, P. M., Alén-González, E., y de Azevedo Liberato, D. F. V. (2018). Digital Technology in a Smart Tourist Destination: The Case of Porto. Journal of Urban Technology, 25(1), 75–97. https://doi.org/10.1080/10630732.2017.1413228-
dc.relation/*ref*/De Gortari, E. (1968). Lógica General. Ciudad de México: La impresora azteca S. de R. L.-
dc.relation/*ref*/Del Vecchio, P., y Passiante, G. (2017). Is tourism a driver for smart specialization? Evidence from Apulia, an Italian region with a tourism vocation. Journal of Destination Marketing and Management, 6(3), 163–165. https://doi.org/10.1016/j.jdmm.2016.09.005-
dc.relation/*ref*/Della Corte, V., D’Andrea, C., Savastano, I., y Zamparelli, P. (2017). Smart cities and destination management: Impacts and opportunities for tourism competitiveness. European Journal of Tourism Research, 17, 7–27.-
dc.relation/*ref*/Dewey, J. (1927). The Public and its problems (Holt Publi). New York City.-
dc.relation/*ref*/Dewey, J. (1948). La experiencia y la naturaleza. México Buenos Aires Fondo de Cultura Económica 1948.-
dc.relation/*ref*/Dorcic, J., Komsic, J., y Markovic, S. (2019). Mobile technologies and applications towards smart tourism – state of the art. Tourism Review, 74(1), 82–103. https://doi.org/10.1108/TR-07-2017-0121-
dc.relation/*ref*/Etzkowitz, H., y Leydesdorff, L. (1995). The Triple Helix -- University-Industry-Government Relations: A Laboratory for Knowledge Based Economic Development. EASST Review, 14(1), 14–19.-
dc.relation/*ref*/Etzkowitz, H., y Leydesdorff, L. (2000). The dynamics of innovation: from National Systems and “Mode 2” to a Triple Helix of university–industry–government relations. Research Policy, 29(2), 109–123. https://doi.org/10.1016/S0048-7333(99)00055-4-
dc.relation/*ref*/Flick, U. (2009). An introduction to qualitative research (4th ed.). London: Sage.-
dc.relation/*ref*/Gautam, B. P., Asami, H., Batajoo, A., y Fujisaki, T. (2016). Regional Revival through IoT Enabled Smart Tourism Process Framework (STPF): A Proposal. En Proceedings - 2016 Joint 8th International Conference on Soft Computing and Intelligent Systems and 2016 17th International Symposium on Advanced Intelligent Systems, SCIS-ISIS 2016 (pp. 743–748). https://doi.org/10.1109/SCIS-ISIS.2016.0162-
dc.relation/*ref*/Ghaderi, Z., Hatamifar, P., y Henderson, J. C. (2018). Destination selection by smart tourists: the case of Isfahan, Iran. Asia Pacific Journal of Tourism Research, 23(4), 385–394. https://doi.org/10.1080/10941665.2018.1444650-
dc.relation/*ref*/Gretzel, U., Sigala, M., Xiang, Z., y Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179–188. https://doi.org/10.1007/s12525-015-0196-8-
dc.relation/*ref*/Guo, W., Meng, X., Zhang, Y., y Wang, N. (2017). Spatial development model of sustainable tourism town based on smart city. Agro Food Industry Hi-Tech, 28(1), 853–857.-
dc.relation/*ref*/Hassannia, R., Barenji, A. V, Li, Z., y Alipour, H. (2019). Web-based recommendation system for smart tourism: Multiagent technology. Sustainability (Switzerland), 11(2). https://doi.org/10.3390/su11020323-
dc.relation/*ref*/Hernández-Martín, R., Rodríguez-Rodríguez, Y., y Gahr, D. (2017). Functional zoning for smart destination management. European Journal of Tourism Research, 17, 43–58.-
dc.relation/*ref*/Hua, Z. (2018). A Study on the Management Model of Smart Tourism Industry under the Era of Big Data. En Proceedings of the 2018 International Conference on Information Science and System - ICISS ’18 (pp. 102–106). New York, New York, USA: ACM Press. https://doi.org/10.1145/3209914.3234637-
dc.relation/*ref*/Kazak, A. N., y Buchatskiy, P. (2018). Perspectives for Smart City Technologies in the Resort Region. En Proceedings of the 2018 International Conference “‘Quality Management, Transport and Information Security, Information Technologies’”, IT and QM and IS 2018 (pp. 845–847). https://doi.org/10.1109/ITMQIS.2018.8525087-
dc.relation/*ref*/Kim, J.-Y., y Canina, L. (2015). An analysis of smart tourism system satisfaction scores: The role of priced versus average quality. Computers in Human Behavior, 50, 610–617. https://doi.org/10.1016/j.chb.2015.02.070-
dc.relation/*ref*/Kim, J.-Y., Hlee, S., y Joun, Y. (2016). Green practices of the hotel industry: Analysis through the windows of smart tourism system. International Journal of Information Management, 36(6), 1340–1349. https://doi.org/10.1016/j.ijinfomgt.2016.05.001-
dc.relation/*ref*/Koo, C., Shin, S., Kim, K., Kim, C., y Chung, N. (2013). Smart Tourism of the Korea: A Case Study. PACIS 2013 Proceedings. https://doi.org/https://aisel.aisnet.org/pacis2013/138-
dc.relation/*ref*/Kornbluh, M. (2015). Combatting Challenges to Establishing Trustworthiness in Qualitative Research. Qualitative Research in Psychology, 12(4), 397–414. https://doi.org/10.1080/14780887.2015.1021941-
dc.relation/*ref*/Kuanrong, Y., y Guili, C. (2017). Study on the Construction of Smart Tourism Supporting of System - A Case Study of Mount-LU. En 2017 10th International Conference on Intelligent Computation Technology and Automation (ICICTA) (pp. 225–228). IEEE. https://doi.org/10.1109/ICICTA.2017.57-
dc.relation/*ref*/Lee, S. J. (2017). A review of audio guides in the era of smart tourism. Information Systems Frontiers, 19(4), 705–715. https://doi.org/10.1007/s10796-016-9666-6-
dc.relation/*ref*/Li, Y., Hu, C., Huang, C., y Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293–300. https://doi.org/10.1016/j.tourman.2016.03.014-
dc.relation/*ref*/Liburd, J. J., Nielsen, T. K., y Heape, C. (2017). Co-designing smart tourism. European Journal of Tourism Research, 17, 28–42.-
dc.relation/*ref*/Lim, C., Mostafa, N., y Park, J. (2017). Digital omotenashi: Toward a smart tourism design systems. Sustainability (Switzerland), 9(12). https://doi.org/10.3390/su9122175-
dc.relation/*ref*/Mandić, A., y Praničević, D. G. (2019). The impact of ICT on actors involved in smart tourism destination supply chain. e-Review of Tourism Research, 16(2–3), 234–243.-
dc.relation/*ref*/Ministerio de Comercio Industria y Turismo. (2019a). El turismo obtuvo resultados históricos en 2018. Ministerio de Comercio Industria y Turismo. (2019b). Ocupación hotelera en 2018, la más alta de los últimos 13 años.-
dc.relation/*ref*/Nam, K., Dutt, C. S., Chathoth, P., y Khan, M. S. (2019). Blockchain technology for smart city and smart tourism: latest trends and challenges. Asia Pacific Journal of Tourism Research. https://doi.org/10.1080/10941665.2019.1585376-
dc.relation/*ref*/Neuhofer, B., Buhalis, D., y Ladkin, A. (2015). Smart technologies for personalized experiences: a case study in the hospitality domain. Electronic Markets, 25(3), 243–254. https://doi.org/10.1007/s12525-015-0182-1-
dc.relation/*ref*/Nick, G., Pongrácz, F., y Radács, E. (2018). Interpretation of disruptive innovation in the era of smart cities of the fourth industrial revolution. DETUROPE, 10(1), 53–70.-
dc.relation/*ref*/Nitti, M., Pilloni, V., Giusto, D., y Popescu, V. (2017). IoT Architecture for a sustainable tourism application in a smart city environment. Mobile Information Systems, 2017. https://doi.org/10.1155/2017/9201640-
dc.relation/*ref*/Organización Mundial del Turismo. (2018). Panorama OMT del turismo internacional, Edición 2018. Madrid. https://doi.org/10.18111/9789284419890-
dc.relation/*ref*/Perles-Ribes, J. F., y Ramón-Rodríguez, A. (2019). Obliquity in tourism economics: Smart and sustainable tourist destinations. e-Review of Tourism Research, 16(1), 45–55.-
dc.relation/*ref*/Priano, F. H., Armas, R. L., y Guerra, C. F. (2018). Developing smart regions: Proposal and application of a model for island territories. International Journal of E-Planning Research, 7(2), 89–114. https://doi.org/10.4018/IJEPR.2018040106-
dc.relation/*ref*/Qurashi, J., y Sharpley, R. (2018). The impact of SMART media technologies (SMT) on the spiritual experience of Hajj Pilgrims. International Journal of Religious Tourism and Pilgrimage, 6(3), 37–48.-
dc.relation/*ref*/Ramírez, M. del P., y García, M. (2010). La Alianza Universidad- Empresa-Estado: una estrategia para promover innovación. Revista EAN, (68), 112–133. Recuperado a partir de http://www.scielo.org.co/scielo.php?script=sci_arttext&pid=S0120-81602010000100009&lang=pt-
dc.relation/*ref*/Romão, J., Kourtit, K., Neuts, B., y Nijkamp, P. (2018). The smart city as a common place for tourists and residents: A structural analysis of the determinants of urban attractiveness. Cities, 78, 67–75. https://doi.org/10.1016/j.cities.2017.11.007-
dc.relation/*ref*/Rongrong, Y. (2017). A Mobile Smart Tourism and Marketing System Design for Harbin. En Proceedings - 2017 International Conference on Robots and Intelligent System, ICRIS 2017 (pp. 12–14). https://doi.org/10.1109/ICRIS.2017.11-
dc.relation/*ref*/Ruíz, M. A. C., Bohorquez, S. T., y Molano, J. I. R. (2017). Colombian tourism: Proposal app to foster smart tourism in the country. Advanced Science Letters, 23(11), 10533–10537. https://doi.org/10.1166/asl.2017.10096-
dc.relation/*ref*/Sábato, J., y Botana, N. (1968). La ciencia y la tecnología en el desarrollo futuro de América Latina, en Revista de la Integración. Revista de la Integración, 1(3), 15–36.-
dc.relation/*ref*/Salvia, M., Cornacchia, C., Di Renzo, G. C., Braccio, G., Annunziato, M., Colangelo, A., … Lapenna, V. (2016). Promoting smartness among local areas in a Southern Italian region: The Smart Basilicata Project. Indoor and Built Environment, 25(7), 1024–1038. https://doi.org/10.1177/1420326X16659328-
dc.relation/*ref*/Schettini, P., y Cortazzo, I. (2015). Análisis de datos cualitativos en la investigación social. La Plata: Editorial de la Universidad de La Plata.-
dc.relation/*ref*/Singh, R., Anita, G., Capoor, S., Rana, G., Sharma, R., y Agarwal, S. (2019). Internet of things enabled robot based smart room automation and localization system. Intelligent Systems Reference Library. https://doi.org/10.1007/978-3-030-04203-5_6-
dc.relation/*ref*/Smirnov, A., Ponomarev, A., Teslya, N., y Shilov, N. (2017). Human-computer cloud for smart cities: Tourist itinerary planning case study. Lecture Notes in Business Information Processing. https://doi.org/10.1007/978-3-319-69023-0_16-
dc.relation/*ref*/Strauss, A., y Corbin, J. (2008). Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Basics of Qualitative Research Grounded Theory Procedures and Techniques (Second, Vol. 3). Thousand Oaks, California: Sage Publications, Inc. https://doi.org/10.4135/9781452230153-
dc.relation/*ref*/tom Dieck, M. C., Jung, T., y Han, D.-I. (2016). Mapping requirements for the wearable smart glasses augmented reality museum application. Journal of Hospitality and Tourism Technology, 7(3), 230–253. https://doi.org/10.1108/JHTT-09-2015-0036-
dc.relation/*ref*/Tsaih, R.-H., y Hsu, C. C. (2018). Artificial intelligence in smart tourism: A conceptual framework. En Proceedings of the International Conference on Electronic Business (ICEB) (Vol. 2018-Decem, pp. 124–133).-
dc.relation/*ref*/Yoo, C., Kwon, S., Na, H., y Chang, B. (2017). Factors affecting the adoption of gamified smart tourism applications: An integrative approach. Sustainability (Switzerland), 9(12). https://doi.org/10.3390/su9122162-
dc.relation/*ref*/Zhu, Q., Wang, Y., Zhang, J., Chen, C., y Cao, Z. (2017). Integrated Navigation Grid Model and Its Applications in Smart Tourism Routing. Xinan Jiaotong Daxue Xuebao/Journal of Southwest Jiaotong University, 52(1), 195–201. https://doi.org/10.3969/j.issn.0258-2724.2017.01.027-
dc.rightsDerechos de autor 2020 Sandra Patricia Rojas-Berrio, Jeisson Leonardo Rincón-Novoa, Luz Alexandra Montoya-Restrepoes-ES
dc.rightshttps://creativecommons.org/licenses/by-nc-sa/4.0es-ES
dc.sourceNOVUM; Vol. 1 No. 10 (2020): NOVUM, revista de Ciencias Sociales Aplicadas (enero - junio); 147-165en-US
dc.sourceNOVUM; Vol. 1 Núm. 10 (2020): NOVUM, revista de Ciencias Sociales Aplicadas (enero - junio); 147-165es-ES
dc.source2357-4933-
dc.source0121-5698-
dc.subjectTourismen-US
dc.subjectEnterprisesen-US
dc.subjectUniversitiesen-US
dc.subjectTriple-helix.en-US
dc.subjectAdministrationen-US
dc.subjectTourism managementen-US
dc.subjectSocial investigationen-US
dc.subjectTurismoes-ES
dc.subjectEmpresaes-ES
dc.subjectUniversidades-ES
dc.subjectTriple hélicees-ES
dc.subjectAdministraciónes-ES
dc.subjectGestión turísticaes-ES
dc.subjectInvestigación sociales-ES
dc.titleVisions of the triple helix actors for Smart tourismen-US
dc.titleVisiones de los actores de la triple hélice para el turismo inteligentees-ES
dc.typeinfo:eu-repo/semantics/article-
dc.typeinfo:eu-repo/semantics/publishedVersion-
Aparece en las colecciones: Facultad de Administración. Universidad Nacional de Colombia Sede Manizales - FA/UNAL-Manizales - Cosecha

Ficheros en este ítem:
No hay ficheros asociados a este ítem.


Los ítems de DSpace están protegidos por copyright, con todos los derechos reservados, a menos que se indique lo contrario.