Social Media in the Public Sector: A guide to Participation, Collaboration, and Transparency in the Networked World, de Ines Mergel, San Francisco, Jossey-Bass, 2012, 302 pp.
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Social Media in the Public Sector: A guide to Participation, Collaboration, and Transparency in the Networked World, de Ines Mergel, San Francisco, Jossey-Bass, 2012, 302 pp.