Pedro Domingos Antoniolli; Jhonathan Ferreira; Vânia Carvalho Jesus; Ana Rita Tiradentes Terra Argoud; João Batista Camargo Júnior
Descripción:
This study aims to analyze the transport sector in Brazil and the criteria for outsourcing of business transport through a case study in a Brazilian industry of leather sector, which outsourced its transport distribution process. As a result of this process, this company could save 60% of its transport costs and improved its service level, which generated an additional 3.5% on its revenue. These research findings are relevant in terms of transportation outsourcing decision criteria, being a strategic decision in operations; thus, in managerial terms, this outsourcing process could make the companys distribution transportation capability more flexible and agile.