Interaction between citizens and the Government through ICT in the context of the COVID-19 pandemic

Instituto de Estudios Peruanos (IEP)

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dc.creator	Instituto de Estudios Peruanos (IEP)
dc.date	2022-10-12T17:00:57Z
dc.date	2022-10-12T17:00:57Z
dc.date	2021
dc.date.accessioned	2023-03-17T15:23:36Z
dc.date.available	2023-03-17T15:23:36Z
dc.identifier	https://repositorio.iep.org.pe/handle/IEP/1313
dc.identifier.uri	https://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/200393
dc.description	Este trabajo se llevó a cabo con la ayuda de una subvención del Centro Internacional de Investigaciones para el Desarrollo, Ottawa, Canadá
dc.description	This document shows the main results of the survey conducted by the Instituto de Estudios Peruanos (IEP) (hereinafter, the IEP Survey) as part of the COVID-19 Responses for Equity (CORE) project. Specifically, this report analyzes the interaction between citizens and the State using ICTs in the context of the COVID-19 pandemic. For this purpose, the characteristics and contrasts are analyzed by breaking down the population according to gender, age groups, and socioeconomic level. The main findings of the survey are presented in four chapters. The first chapter presents the extent to which information about government assistance effectively reaches the population. It then seeks to answer how and through what channels this information reaches the population before exploring the effect of the pandemic on the use of the Internet to interact with the government. Finally, it analyzes citizens' perception of the role of the State as a promoter of internet services. The second chapter describes the e-Government systems in Peru and Colombia. Chapter 3 analyzes the main results of the ICT survey developed by the IEP. And, the fourth presents the authors’ conclusions and policy recommendations.
dc.format	application/pdf
dc.format	application/pdf
dc.language	en
dc.publisher	Instituto de Estudios Peruanos
dc.rights	info:eu-repo/semantics/openAccess
dc.rights	http://creativecommons.org/licences/by-nc-nd/2.5/pe/
dc.source	Instituto de Estudios Peruanos
dc.source	Repositorio institucional - IEP
dc.subject	Acceso a las Tecnologías de la Información y Comunicación
dc.subject	Uso de las Tecnologías de la Información y Comunicación
dc.subject	Interacción digital Ciudadanía-Gobierno
dc.subject	Covid-19
dc.subject	Perú
dc.subject	Colombia
dc.title	Interaction between citizens and the Government through ICT in the context of the COVID-19 pandemic
dc.type	Working Paper